©2014 Trustpilot

Bad reviews and complaints. We all get them. The difference is how we deal with them.


You might hide your head in the sand, and hope it goes away. You could go on the attack. Or you could read Trustpilot's latest eGuide, Turning Complaints Into Customers.

If you want to use bad feedback to:

  • Improve customer retention

  • Strengthen your online reputation

  • Improve your overall service

... then be sure to check out Turning Complaints into Customers.

For tips on turning bad feedback into good customer service, download our eGuide Turning Complaints into Customers today!


By downloading our free eGuide, you agree to the Trustpilot 

Turning Complaints into Customers
Turn negative feedback to your advantage, and increase trust in your brand.
Turning Complaints 
into Customers
Meet the Author
Martin Misiowiec

UK Sales Manager 
at Trustpilot